Dec 11, 2018 | Management, Marketing, News, Sales, Sales Planning
A Number To Help You Grow The Net Delight Index (NDI) as a meaningful alternative to the Net Promoter Score (NPS) If you have ever stumbled across a customer survey you have probably been asked the following question: “On a scale from 0 to 10, how likely is it that...
Dec 11, 2018 | Management, News, Sales
Traditional B2B sales and sales management is under turmoil Customer relationship management requires multichannel marketing & sales and this is called fast-track sales. In fast-track sales the processes, reaction speed and pricing has a big effect on the results....
Dec 11, 2018 | Management, News, Sales
Managing Sales Performance – The Fairness Factor Incentives Financial incentives in the form of bonus or commission payments have long formed the backbone of company’s efforts to motivate sales people. Smart sales managers have also long understood that certain...
